For years, medical alert systems have provided family caregivers with the confidence to function away from home without worrying about the safety of their loved ones. With the rapid progress in medical alert technology, these services are no incredibly quick and simple to use.
Medical Alert Systems work in the following way:
1.) Person wears a medical alert charm
2.) Medical alert charm has an emergency button, that is pressed in an accident
3.) Once button is pressed the call box is activated
4.) You are immediately connected to an emergency phone operator
5.) You talk to the operator as long as you are within speaking distance with the call box
6.) Operator either calls 911, you emergency contacts, or other service depending on the accident
7.) Emergency care arrives
Thousands of family caregivers have relied on this type of system. It is an essential tool in home health care. Just look at the testimonial of this family caregiver.
“I had left five different ways to reach me and a message was left on four numbers until they reached me on the last number. The operator was informative and clear. The job could not have been done better!” – Barbara S. Newtown Square, PA
To help you find a quality medical alert system, I would recommend that you look for three important things:
1.) UL Listing- The Underwriter’s Laboratory is the recognized standard for call centers. Being listed means that the company has met the high customer service criteria of the UL.
2.) Trained In-House Operators- The best companies train and hire their own emergency phone operators. They also constantly review emergency call transcripts to ensure that they are top quality.
3.) 30-Day Money Back Guarantee- A satisfaction guarantee allows you the flexibility to try different services with no strings attached. If you don’t like the system simply return it for a full refund. Make sure you test the systems on response time, equipment quality, and customer service.
You can get this information by simply calling the services you are considering purchasing.
We’ve compiled a review of the best medical alert systems out there.Last Modified May 28, 2009 @ 12:51 am